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Refund policy

💸 Refund Policy for NeverLearning.com

Effective Date: [Insert Date]
Last Updated: [Insert Date]

1. Overview

At NeverLearning.com, we strive to deliver high-quality educational content and digital services. If you're not satisfied with your purchase, we offer refunds under specific conditions outlined below.

2. Eligibility for Refunds

ScenarioRefund WindowConditions
Technical IssuesWithin 7 daysMust be unresolvable and documented via support ticket
Duplicate PurchaseWithin 14 daysMust provide both order IDs and show minimal usage on one account
Accidental PurchaseWithin 7 daysMust not have accessed premium content or used credits
Subscription CancellationBefore renewalRefunds only for unused time if canceled before next billing cycle
License Transfer (Institutional)Within 30 daysMust provide proof of new license and unused time on original account

3. Non-Refundable Items

  • Used credits or downloads
  • Customized content or branded assets
  • Services accessed beyond the refund window
  • Promotional bundles or discounted packages

4. How to Request a Refund

Submit a request via our Support Form with:

  • Full name and email
  • Order ID or transaction reference
  • Reason for refund
  • Screenshots or documentation (if applicable)

We aim to respond within 3 business days. Approved refunds will be processed to the original payment method within 7–14 days.

5. Policy Updates

We reserve the right to update this policy. Changes will be posted on this page with a revised effective date.