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Privacy Policy

🔐 Privacy Policy for NeverLearning.com

Effective Date: [Insert Date]
Last Updated: [Insert Date]

1. Introduction

NeverLearning.com (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, mobile app, and educational services.

2. Information We Collect

Type of DataExamples
Personal InformationName, email, phone number, billing details
Account DataLogin credentials, profile settings, course progress
Usage DataPages visited, time spent, interaction logs
Device DataIP address, browser type, operating system
Payment DataProcessed securely via third-party gateways (e.g., Stripe, Omise)
Cookies & TrackingSee our Cookie Policy for details

3. How We Use Your Information

We use your data to:

  • Provide and improve our educational services
  • Personalize your learning experience
  • Process payments and subscriptions
  • Communicate updates, promotions, and support
  • Comply with legal obligations

4. Legal Basis for Processing

For users in Thailand and the EU, we process personal data based on:

  • Your consent
  • Contractual necessity
  • Legal compliance
  • Legitimate interests (e.g., platform security, analytics)

5. Data Sharing and Disclosure

We may share your data with:

  • Trusted service providers (e.g., hosting, analytics, payment processors)
  • Legal authorities when required
  • Affiliates and partners under strict confidentiality

We never sell your personal data.

6. Data Retention

We retain your data only as long as necessary for the purposes stated above, or as required by law.

7. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access, correct, or delete your data
  • Withdraw consent
  • Object to processing
  • Request data portability

To exercise these rights, contact us at [[email protected]].

8. Security

We implement industry-standard security measures including encryption, access controls, and regular audits to protect your data.

9. Children’s Privacy

Our platform is not intended for children under 13 without parental or institutional consent. We comply with COPPA and PDPA regarding minors.

10. International Transfers

If you access our services from outside Thailand, your data may be transferred and processed in Thailand or other jurisdictions with adequate safeguards.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.